Furniture Protection Plan
At the time of purchase, you have the option of an additional Accidental Furniture Protection Plan. This plan is both held and serviced by a third party organization. This is not an extended warranty or coverage of normal wear and tear, but a 5-year protection plan covering common household damage to upholstery, dining, and bedroom furniture such as food, beverage, and pet stains, burns, scratches, and chips. If you would like more information about the coverage or to purchase this plan, please speak with your sales associate. We will submit your information for registration upon delivery of your furniture. You can expect a welcome packet directly from Platinum Ultra-Premium Plan within 4-6 weeks, though your coverage starts on the day your furniture is delivered. To make a claim, you will need to contact Platinum Ultra-Premium Plan directly. They have friendly agents standing by to process your claim, and certified in-home technicians to perform any covered services necessary. If you have any trouble filing the claim, please contact our service department at 352-728-5600 for assistance.